RF Forklift Training Ltd
health and safety policy
Date: June 2019
|2||Health & Safety Policy Statement|
|3||Management Structure for Health & Safety (Organisation Chart)|
|4||Roles & Responsibilities|
|6||Health & Safety Policy Review|
|7||Communicating the Health and Safety Policy|
|8||Health and Safety Code of Conduct and Emergency Procedures|
|11||Consultation with Employees|
|14||Management of Incidents (First Aid)|
|15||Fire & Emergency Evacuation|
|16||Risk Assessments, Managing Health & Safety at Work|
|24||Control of Noise at Work|
|25||Control of Vibration at Work|
|29||Personal Protective Equipment|
|31||Use and Control of Contractors|
|32||Provision and Use of Work Equipment|
|33||Violence, Aggression and Challenging Behaviour at Work|
|34||Work Related Stress|
|35||Work at Height|
|36||Working on Another’s Premises|
This statement of intent should be read in conjunction with the full Health and Safety Policy which details the arrangements and responsibilities of our Occupational Health and Safety Management System.
It is the aim of RF Forklift Training Ltd (“the Company”) to ensure, so far as is reasonably practicable, the health and safety of our employees and third parties who may be affected by our work activities. We are committed to:
- complying with all legal and other applicable requirements
- the prevention of injury and ill health, and
- continually improving our occupational health and safety management and performance.
Progress towards these objectives will be monitored and subject to periodic review by management.
The Managing Director leads by example and supports a positive health and safety culture where everyone meets their responsibilities for the safety and health of themselves and others. The Managing Director has ultimate responsibility for health and safety.
Nominated employees have been assigned duties as health and safety co-ordinators and specific responsibilities for health and safety matters have been assigned to line managers.
Communication between all levels of employees within the Company is paramount. The Company will ensure that all employees have the knowledge and competence they need to meet their individual and collective responsibilities. All our employees will be given adequate supervision, information, instruction and training as is necessary to carry out their duties on behalf of the company.
The Company will identify significant hazards and plan for their elimination, reduction and control by conducting risk assessments at regular intervals, the results of which will be communicated to our employees.
The Company will ensure that the resources necessary to achieve the objectives of this policy are made available.
An annual review of this policy and associated procedures will be carried out to ensure their continued effectiveness and where necessary amended. Any amendments will be brought to the attention of all persons that need to know.
The full Health and Safety Policy is available on request to interested parties.
|Name (print):||Robert Fodor||Position:||Managing Director|
|This policy is signed by the managing director to confirm their commitment to health & safety.|
All staff, particularly management, have a specific legal duty to ensure the safety of all persons’ compliance with the general and specific duties listed within the Policy. Those appointed with specific duties will need the complete co-operation of all persons to fulfil them and as such are to be given every assistance.
To ensure that the spirit and the letter of the law is upheld the Company has appointed specific people or groups of people to be responsible for the implementation of certain key aspects of our health and safety policy. The overall responsibility for health and safety lies with the Managing Director.
- Health and Safety is on the agenda of every management
- All employees take a proactive role in health and safety to ensure that risks are effectively
- All employees are aware of their responsibilities for ensuring the health and safety of themselves and others who may be affected by their acts or omissions.
- Full account is taken in respect of any safety
- Professional Health and Safety assistance is maintained as required by the Management of Health and Safety at Work
- Effective communication is maintained with all employees in order to promote a culture which recognises that controlling health and safety risks is an essential part of everyone’s daily
- Adequate funds, materials, equipment and human resources are provided to meet all health and safety requirements
- Adequate contingency funds are available to address any unforeseen/unexpected health and safe issues that may
- That prime consideration is given to health and safety in all forward planning.
- The health and safety policy and procedures are monitored and that any changes necessary are made and maintained throughout the
- Support is given to all employees to enable implementation of all aspects of the health and safety policy and
- Health and safety training is provided for all
- Health and safety meetings are held when
- Health and Safety is given prime consideration in all forward
- Appropriate insurance cover is in place and maintained for all aspects of Company
- Adequate funds are made available to meet the health and safety needs of the
- Effective channels of communication are maintained so that information concerning safety matters can be communicated to all
- All employees under their direction fully understand and observe all aspects of the Company’s health and safety policy and
- Information regarding health and safety issues is communicated to and understood by all employees under their
- Any health and safety issue raised by any employee under their direction is either effectively managed by themselves or communicated to the relevant specific health and safety duty holder as detailed with the health and safety
- All employees under their direction receive sufficient information instruction and training regarding the risks to which they are exposed whilst at
- No tasks, duties or activities will take place which may present a risk to employees or any other person until such time as a full assessment has taken place and any resultant control measures identified have been implemented.
- All employees under their direction fully understand their duties in relation to all relevant health and safety
- All employees attend health and safety meetings as and when
- All employees provide full cooperation regarding health and safety matters to enable those individuals with specific or general duties to discharge them.
- All employees under their direction are instructed in relation to any safe systems of
- That all personal protective equipment is used and maintained as
- All accidents, dangerous occurrences or near misses which occur in their area of responsibility are investigated, recorded and where necessary reported as per the requirements detailed within the
- All plant, equipment and facilities under their control are maintained in safe working order without risk to health and that any statutory or in house inspecting and testing regime is complied
- All defective plant, equipment or facilities are repaired or replaced where necessary and that these items are taken out of use until such time as the repair or replacement has been carried
- Routine monitoring of all policies and procedures applicable to their areas of work is
- Procedures are in place to ensure the health and safety of all employees under their control who are potentially exposed to any hazardous substances.
- Compliance and co-operation with any reasonable request made to permit the Company to discharge its legal and moral duties in respect of health and safety
- Any hazard which cannot be rectified immediately is reported to the appropriate person for action and if necessary take immediate remedial action to temporarily safe guard against the risk of injury or
- Any accident, near miss or dangerous occurrence is reported as per the requirements detailed within the policy documentation as soon as is practicable.
- No new equipment, plant or substances are brought onto Company premises and used before permission has been granted and any necessary assessments have been
To ensure continuing compliance with legislation and best practice our Health and Safety Policy will be reviewed periodically and at least annually.
The Company will ensure that reviews take place with the co‑operation of those individuals with specific health and safety duties
The Company will ensure that all necessary amendments to the policy are made and will ensure that all suitable information, instruction and training is provided for those affected by the amendments
|Date of Policy Review||Version||Initials||Brief Description of Changes/Comments|
COMMUNICATING THE HEALTH AND SAFETY POLICY
The Company has established a comprehensive Health, Safety and Welfare Policy in compliance with current legislation. Within the Policy all levels of management have general and where applicable, specific responsibilities to enable the company to comply with its legal obligations. Of necessity, it is a large, working document and as such it is impractical and unnecessary for everyone to read it. However, all the relevant sections for ensuring your health and safety will be communicated to you and, where applicable, written safe systems of work and assessments will be provided, together with appropriate training and safety equipment.
On official notice boards, you will see displayed our general Health and Safety Policy Statement. This statement is based on accident prevention and is required for compliance with health and safety legislation. It is very important that you understand and comply with the statement.
To enable the company to fulfil our legal obligations, your co-operation, assistance and involvement is of the utmost importance.
You have a legal duty to:
- Co-operate with the company on all health and safety related issues.
- Ensure your health and safety and that of others, and be accountable for your actions.
- Not to interfere with or misuse anything provided in the interest of health and safety.
- Report accidents, incidents or anything which might cause danger.
For your own health and safety, you MUST follow this code of conduct. Any deviation from it may lead to personal or the company’s prosecution by the enforcing authority and may necessitate appropriate disciplinary procedures against an individual, by the company.
To implement the Health and Safety Policy, The Company are required to identify hazards and take effective measures to reduce and control the risks. Your suggestions and experience will be an important contribution in determining the actions necessary to achieve this. You should not carry out any task which means deviating from the agreed methods of work.
Finally, please follow the guidance provided within this booklet and advise your Line Manager of any health and safety problems.
HEALTH & SAFETY CODE OF CONDUCT AND EMERGENCY PROCEDURES
Anything which may be hazardous to you or anyone else.
Equipment malfunctions and electrical defects.
The discharge of any fire extinguisher.
Any medical condition which may affect your or others safety at work.
All accidents no matter how small and ensure they are recorded in the accident book.
All incidents including near-misses regardless of any lack of damage or injury.
Any damaged equipment which you become aware of.
Please ensure that you:
Comply with safety signs and follow any warnings which may be given.
Keep your work place clean and tidy.
Mop up or report spillages.
Leave equipment in a condition or position where it may later injure you or someone else.
Let any person operate work equipment for which you are responsible unless they are competent to do so.
Please ensure that you:
Wash your hands before and after using the toilet.
Wash your hands and remove all safety equipment before eating.
Eat or drink in any area where dust, dirt or fumes are present.
Leave toilets, washbasins or eating areas in an unclean, untidy or dirty condition.
Please ensure that you:
Know the location of your equipment’s electrical switches.
Inspect portable electrical equipment for signs of misuse, damage or wear prior to use.
Unplug/switch off electrical equipment when not in use.
Bring any personal electrical equipment onto the premises unless authorisation has been given by company management.
Leave trailing cables which you or others may trip over.
Use 240 Volt equipment outside or in wet environments.
Remove or open equipment casings which will expose mains voltages or attempt to repair, modify or maintain any equipment for which you are not authorised and competent to do so.
Drive or operate any vehicle unless you are competent and have been authorised to do so.
Ignore or remove guards.
Operate, clean, modify, maintain or repair any equipment, plant or item unless you are competent and authorised to do so.
Wear gloves when using machinery with exposed rotating parts.
Use tools that are damaged or incorrect for the task.
Operate any work equipment whilst under the influence of drink or drugs, which also includes prescribed drugs if those prescribed drugs may affect your judgement or co-ordination i.e. drowsiness.
Use any equipment without wearing the appropriate specified personal protective equipment.
Wear loose clothing, long hair, rings or necklaces which may become entangled in the equipment (where rings cannot be removed they should be taped over).
Please ensure that you:
Know who the first aiders are.
Report any accident to the first aider who will record it in the accident book.
Report to the first aider anything used from the first aid kits.
Use the first aid cabinets to store any medicines, ointments, tablets etc.
Use the pins, bandages, plasters etc. for any other purpose.
Please ensure that you:
Return left over or unused substances to their correct and safe storage area.
Follow the procedures for the safe use, transportation, handling and storage of chemicals given in the COSHH assessments provided.
Keep all lids on substances between applications and when not in use.
Use fume/dust extraction equipment where provided and wear all necessary personal protective equipment issued to you.
Report all faults with extraction and personal protective equipment.
Do not empty any hazardous substance down the drains.
Personal Protective Equipment
Please ensure that you:
Wear items of protective clothing/equipment provided. In particular these may include, eye, head, hearing, feet, gloves and personal respiratory equipment that are appropriate to your duties.
Maintain all protective clothing and equipment properly and inform the company of any loss or damage to such clothing and equipment.
Store protective clothing/equipment properly and do not remove it from the premises unless authorised to do so.
Work at height unless you have safe access equipment, are authorised to do so, and the work is undertaken in a safe, pre-planned manner.
Climb racking or any structure or stand on chairs or other unsuitable equipment or surfaces.
Please ensure that you:
Know your fire escape routes and the relevant evacuation procedures.
Know where the extinguishers are and how to use them.
Raise the alarm on discovering a fire.
Report to the assembly point on hearing the fire alarm or any person shouting “Fire!”.
Know the correct type and operation of extinguishers.
Keep fire exits clear of all obstructions.
Report any suspected fire hazards to the Health & Safety Co-ordinator.
Know your Fire Wardens.
Smoke in unauthorised areas.
Tackle a fire BEFORE sounding the alarm and only then if you are trained and confident that you can put it out without endangering yourself or others.
Re-enter a building after a fire until authorised to do so.
|Remember – You must accept responsibility for your own health and safety whilst at work by co-operating with the company|
If you do not understand any part of this health and safety code of conduct, please contact the Health and Safety Co-ordinator.
Ideas and Suggestions
All employees are actively encouraged to submit ideas for improving the health, safety, welfare and efficiency of the company.
CONSULTATION WITH EMPLOYEES
The Company complies with the Health and Safety (Consultation with Employees) Regulations 1996. The Company recognises the importance and benefits to be gained by consultation with our employees on all health and safety matters. The Company will ensure that arrangements are in place to consult our employees on the introduction of any measure at the workplace which may substantially affect the health and safety of those employees, our arrangements for appointing a competent person, the planning and organisation of health and safety training and the consequences of introducing new technology into the workplace. The Company will ensure that all employees with whom we consult (or their representatives) are provided with sufficient information to enable them to fully and effectively carry out their functions. The Company will provide employee representatives with information on reportable accidents and allow them to make representations on general health and safety matters, potential hazards and dangerous occurrences in the workplace. The Company will allow employee representatives to consult with inspectors from the enforcing authority and ensure that they are adequately trained to fulfil their role. The Company will meet any reasonable costs associated with such training and allow time off with pay to enable the representative to perform their functions. The Company will deliver information to workers who do not speak or read English through a translator or we will use visual presentations, rather than delivering written or oral instructions. The Company will also make use of photographs and diagrams in our work instructions etc. Where the use of safety signs and signals are necessary, within the workplace, changes will be made where necessary.
- Arrangements are in place to consult employees or their representatives on health and safety issues.
- Consultation takes place on the arrangements for appointing a competent person.
- Employee representatives are provided with sufficient information and training to enable them to carry out their functions effectively.
- Employee representatives are provided with information on reportable accidents.
- Employee representatives are encouraged to make representations on general health and safety matters, potential hazards and dangerous occurrences in the workplace.
- Employee representatives are allowed to consult with inspectors from the Enforcing Authority.
- Employee representatives are allowed sufficient time off from their normal work to allow them to perform their functions.
- Where workers do not speak or read English, effective arrangements are established, such as a translator or translated or graphic documents and signs, to successfully communicate our requirements, particularly for health and safety.
The Company will ensure that the capabilities of our employees with regard to health and safety are taken into account when carrying out their work. The Company will ensure that adequate health and safety training is provided for all employees on commencement of their employment and on their being exposed to new or increased risks because of a change to their responsibilities, the introduction of new work equipment, changes to existing equipment, the introduction of new technology, changes to existing systems of work or the introduction of new ones. All training will be repeated periodically where appropriate, be adapted to take into account new or changed risks to the health and safety of the employees concerned and will take place during working hours. All training will be reviewed regularly and updated to comply with the introduction of new legal requirements as they occur. Comprehensive training records will be maintained for all employees.
The Company will ensure that:
- The training needs of all employees are assessed and formal training plans are documented.
- New employees are given induction training and are issued with our Code of Conduct booklet as soon as is practicable following commencement of their employment.
- Particular attention is given to the needs of young, inexperienced or vulnerable employees.
- Suitable and sufficient information, instruction and training is given to temporary employees such as agency staff, those on work placement and youth training schemes.
- Managers, supervisors and other persons with designated roles for co-ordinating health and safety receive adequate information, instruction and training to enable them to fulfil their duties.
- No-one is asked, to undertake tasks for which they have not been adequately trained and are not competent.
- Effectiveness of training is measured by continual assessment.
- Training needs are monitored and refresher training provided periodically to maintain levels of competency.
- Comprehensive training records are in place for all employees.
The Company will provide welfare facilities in accordance with the requirements of the Workplace (Health, Safety and Welfare) Regulations as a minimum. Suitable and sufficient facilities will be provided, taking into account the number of people and the tasks or work they will be undertaking. The Company will ensure that all facilities provided are effectively maintained in a clean and orderly condition at all times and that they are suitable for the purpose for which they are intended. The Company will repair any defects or damage to welfare facilities and will provide all employees with suitable information relating to welfare facilities.
- There are provisions for wholesome drinking water and a means of consuming it (cups or drinking fountain).
- Arrangements are in place for heating food and providing adequate facilities for making hot drinks.
- Adequate numbers of tables and chairs are provided for persons to rest.
- Arrangements are in place to ensure adequate heating and ventilation of the workplace.
- Arrangements are in place for the adequate cleaning and maintenance of our premises including toilets, washing, changing and drying facilities.
- Sufficient sanitary and washing facilities are provided for the number of employees likely to be permanently occupying the premises.
- Separate changing facilities are available, where necessary, for men and women and adequate facilities for the storage of clothing is provided.
- Arrangements are in place for the effective means of disposal of sanitary waste from female toilets.
- Adequate lighting is provided and maintained throughout the premises.
- There is sufficient room and space available for each employee to carry out their duties safely.
- Workstations and seating are provided and arranged to allow tasks to be carried out safely and comfortably.
- Suitable and effective arrangements are in place for the maintenance of the workplace and of equipment, devices and systems provided.
- Adequate arrangements are in place for controlling the movement of vehicles and pedestrians such that both can circulate in a safe manner.
The Company complies with the Reporting of Injuries, Diseases, Dangerous Occurrences Regulations 2013 and H&S (First Aid) Regulations as a minimum. The Company will provide sufficient numbers of qualified first aiders or appointed persons as appropriate to our undertaking. The Company will also provide adequate first aid facilities for the treatment of any injuries sustained by our employees. The Company will instigate and maintain procedures to enable the reporting and recording of incidents at work. All incidents will be investigated to determine causation. Wherever possible, improvements will be implemented to prevent a recurrence of such incidents.
For the purposes of this policy, incidents include all the following definitions:
An accident is an undesired event that results in an injury to a person or damage to property.
- Dangerous Occurrence
Dangerous occurrences are specified RIDDOR reportable near-miss events.
- Occupational Disease
Certain diseases contracted by employees, where the specified disease occurs to an individual engaged in the specified work activity.
- Near Miss
A near miss is an event which could have resulted in injury or damage but by chance did not.
The Company will ensure that:
- There are sufficient numbers of trained first aiders or appointed persons within the company.
- Adequate first aid equipment and facilities are provided and maintained at all our places of work.
- Employees are provided with information regarding the provision of first aid, and the location of first aid equipment and facilities.
- An accident book is available for the recording of injuries, and that a procedure is in place to ensure the confidentiality of such records.
- All RIDDOR reportable occurrences are identified and reported as per the regulations.
- A procedure is in place to enable the reporting of all incidents.
- All incidents are investigated to identify causation and to enable remedial action to be taken.
- Incident statistics are maintained to identify trends.
The Company complies with the Regulatory Reform (Fire Safety) Order 2005. The Company recognise the continual risk of fire to our premises, whether caused by accident or by malicious intent. The Company will undertake a fire risk assessment to ensure that we provide and maintain such precautions as are necessary to safeguard those who use our workplace. The Company will identify those persons who might be especially at risk in case of a fire and provide information, instruction and training for all employees about the fire precautions in our workplace. The Company will produce an emergency plan and nominate and train specific employees to undertake special roles under the plan. The Company will consult our employees about all aspects of fire safety and ensure that we co-operate with other employers at our premises. The Company will ensure that fire detection and warning systems are installed and maintained effectively and that there is an effective system in place for contacting the emergency services.
- A fire risk assessment is conducted and appropriate measures to reduce the risks are implemented.
- A suitable system is in place to detect a fire, to warn people that there is an emergency situation and that the system is suitably tested and maintained.
- There are suitable means of extinguishing a fire which are maintained throughout the entire company and that there are a sufficient number of suitably trained persons available to tackle a fire should the need arise.
- Fire drills are undertaken on a regular basis and ensure all records are maintained.
- All fire escape routes are suitably maintained and kept clear of obstructions at all times.
- Suitable waste containers are provided and waste is removed frequently.
- Dangerous substances are only used as set out in specific risk assessments with adequate precautions against fire and explosion.
- Sources of ignition are controlled effectively.
- Visitors to the premises are made aware of the fire rules and procedures.
- Contractors are informed of fire procedures and asked for information on how they intend to control any fire hazards associated with their work.
- Employees are trained and instructed on fire prevention and procedures.
The Company complies with the Management of Health and Safety at Work Regulations 1999, The Workplace (Health, Safety and Welfare) Regulations 1992, and Construction (Design & Management) Regulations 2015. The Company will examine all workplaces and activities under our control to assess the risks to the health and safety of employees or others who may be adversely affected by our activities. The Company will ensure that the significant findings of the assessments are recorded and the control measures identified are fully implemented. The Company will review and amend all assessments where necessary. The Company will apply the principals of prevention of risk detailed in the regulations to all assessments and ensure that effective arrangements are in place for the planning, organisation, control, monitoring and review of the preventative and protective measures. The Company will ensure that health surveillance is provided for all employees where required and that procedures are in place for serious and imminent danger. The Company will appoint a competent person to provide health and safety assistance to enable compliance with the requirements of the Regulations and ensure that contact with external services are arranged. The Company will ensure that all employees are given comprehensive and relevant information on the results of the risk assessments and the requirements of the Regulations. The Company will ensure co-operation and co-ordination with other employers regarding the requirements of the Regulations and ensure that the employees of those employers are provided with appropriate health and safety information. The Company will ensure that all employees are competent to undertake their duties and are provided with appropriate information, instruction and training. The Company will ensure that all employees comply with their duties under the Regulations and that specific arrangements are in place to ensure the health and safety of temporary workers. Specific assessments of the risks to new and expectant mothers will be carried out where required and arrangements for the protection of young persons will be implemented as necessary.
The Company will ensure that:
- An initial audit is carried out to identify significant hazards, determine the adequacy of existing control measures and highlight areas where further assessment is required.
- Significant findings of risk assessments are recorded to show how the risks arise and how they impact on those affected, that a proper check has been made and to assist in future monitoring and review.
- Implementation of control measures are scheduled on an action plan and sufficient time and resources allowed for their completion.
- Sufficient guidance, training and support are given to those in charge of activities to ensure their competence to assess risk, and their awareness of the requirements of relevant legislation.
- Information on risks and the preventative and protective measures are communicated to employees in a clear and easily understood manner, limited to what is relevant and necessary to ensure health and safety. Consideration is given to any employees with specific needs such as a language, visual impairment, hearing deficiencies or learning difficulties.
- Co-operation and co-ordination of activities takes place where our activities and those of other people interact to ensure that respective obligations are met. Relevant information on hazards and precautionary measures are exchanged and arrangements for ensuring health and safety agreed prior to the work or activity commencing.
- Levels of competence required for activities are identified through risk assessment and any training needs are met.
- The control measures implemented are monitored, including fire precautions and emergency measures, to maintain their effectiveness.
- Risk assessments are reviewed and revised at appropriate intervals.
- Competent technical advice on health and safety matters is provided to assist in the effective management of health, safety and welfare matters.
The Company complies with the Health and Safety (Display Screen Equipment) Regulations, 1992. The Company will ensure that the risks to the health and safety of our employees from the use of display screen equipment are adequately controlled. All users will be identified and workstations assessed to ensure that they meet the requirements of the Regulations. All users will take regular breaks or changes in activity to reduce their workload at display screen equipment. Eye and eyesight tests by a competent person will be provided for all users at their request and will be repeated at regular intervals. Where the results of such a test show that the user needs special corrective appliances when using display screen equipment, The Company will ensure that they are provided. Training and information on the use of display screen equipment, the findings of the workstation assessment, the health risks from display screen equipment, the measures taken to reduce the risks, the need to plan the work routine and to take regular short breaks and the availability of eye and eyesight tests will be provided for all users. Training will also include reference to the organisational arrangements for reporting medical symptoms or problems with equipment to management.
- A comprehensive assessment of each workstation is undertaken as required by the DSE Regulations.
- Appropriate action to correct any risks highlighted as a result of the assessment are implemented.
- Where appropriate, work routines will be modified to prevent intensive periods of DSE activity.
- Software is suitable for the task and is not unnecessarily complicated.
- Employees using DSE are informed of their entitlement to eye and eyesight tests and that procedures are in place for employees to avail themselves of such tests.
- Where required specifically for working with display screen equipment, the provision of special corrective spectacles at the company’s expense.
- Employees working or intending to work with display screen equipment are advised on the associated risks to health and how these are to be avoided.
- Adequate information, instruction and training on all aspects of DSE work is provided.
The Company complies with the CoSHH Regulations 2002. The Company will assess the potential health effects associated with exposure to hazardous substances and take appropriate action to eliminate or adequately control them. The Company will regularly review and, where necessary, modify our assessments especially where there are reasons to suspect that they are no longer valid or there has been a significant change in the work to which the assessment relates. Where reasonably practicable The Company will eliminate the use of hazardous substances. Where this is not possible The Company will ensure that such substances are replaced by less hazardous alternatives. Control of exposure will be achieved by the use of appropriate safe systems of work and engineering controls and the provision of suitable work equipment and materials. Where possible, exposure will be controlled at source by using adequate ventilation and safe systems of work. The use of personal protective equipment will only be used as a control measure as a last resort and in addition to the measures described. Where required, special arrangements will be made for all work involving potential exposure to known carcinogens and biological agents. All control measures will be properly used, adequately maintained and thoroughly examined and tested as required. Where necessary for ensuring the maintenance of adequate control measures or protecting the health of staff, monitoring of workplace exposure and health surveillance will be carried out and appropriate records kept. Suitable and sufficient information, instruction and training on the findings of the assessments will be provided for all staff who are likely to be exposed to hazardous substances. Emergency plans will be produced where required.
The Company will ensure that:
- An inventory of all hazardous substances used, handled, stored or disposed of is compiled. This inventory shall include not only commercial products but also any identified exposure to dusts, fumes, etc.
- Information from safety data sheets is used to assess the potential health risks for commercial products in the circumstances in which occupational exposure may occur. The potential health risks for occupational exposure to dusts, fumes, etc. shall be identified from competent reliable sources.
- The results of the COSHH assessments, appropriate control measures and safe systems of work identified are communicated to the staff in a comprehensible manner.
- Where possible the use of hazardous substances is eliminated, e.g. by selecting non-hazardous alternatives.
- Where the elimination of a hazardous substance is not possible, every effort is made to find a less hazardous suitable alternative.
- Where it is not reasonably practicable to either eliminate or substitute the use of a hazardous substance, measures are taken to control the risk of exposure by engineering means.
- Staff do not bring unauthorised substances into the workplace and do not use any substance for which an assessment has not been undertaken.
- Staff, and others affected, receive adequate information, instruction and training in the safe use, handling, storage and disposal of substances which they may use or encounter.
- Engineering controls are examined, tested and adequately maintained at appropriate intervals to meet statutory requirements and to ensure that they continue to function effectively.
- The use of personal protective equipment (PPE) is reserved as a ‘last resort’ for controlling exposure to a residual risk.
- Safe working procedures are monitored to ensure that they remain effective.
- Health surveillance is carried out when required.
- Contractors provide evidence of suitable and sufficient assessments and adequate control measures for the control of hazardous substances whilst working on our behalf and their activities are monitored.
These are the older hazard symbols that are being replaced. You may still see these on older product labels for the next few years
May cause serious health risk or even death if inhaled, ingested or if it penetrates the skin
May on contact cause destruction of living tissue or burns
May cause limited health risk if inhaled or ingested or if it penetrates the skin
May cause inflammation and irritation on immediate or repeated or prolonged contact with the skin or if inhaled
These are the new symbols that have appeared on product labels and replaced the older symbols completely
ACUTE LETHAL TOXICITY
Materials which in low quantities may cause death or serious damage to health
Chronic health effects.
Germ cell mutagenicity.
Materials which on contact with living tissues may destroy them
OTHER HEALTH EFFECTS
Lower level acute toxicity.
Skin, respiratory and eye irritation.
Other new hazard symbols unrelated to COSHH are as follows:
|Self Reactives. Organic peroxides||Oxidising gases, liquids and solids||Flammable gases, aerosols, liquids or solids||Compressed gasses||Hazardous to the aquatic environment|
The Company complies with the Electricity at Work Regulations 1989. The Company will ensure that all electrical systems and equipment are provided and maintained in a safe condition. All work on or near electrical systems will be carried out in a safe manner and all equipment provided for protecting employees working on or near electrical equipment will be suitable for such use and adequately maintained. All electrical equipment will be of sufficient strength and capability for its intended use and of such construction or adequately protected to prevent danger arising from the conditions of its use. All electrical equipment will be suitably insulated and protected to prevent danger. Arrangements for earthing and ensuring the integrity of referenced conductors will be made. All electrical connections will be mechanically and electrically safe. Suitable means for protecting electrical circuits from excess current and the isolation of equipment will be provided and maintained. Work on electrical systems will only be carried out by Competent Persons. Safe systems of work will be followed at all times. Live working will be subject to a Permit to Work system and only be allowed where the criteria described in the Electricity at Work Regulations are met. Safe access and adequate lighting will be provided to enable work on electrical systems to be performed safely. All portable electrical equipment will be maintained in a safe condition and inspected and tested regularly.
The Company will ensure that:
- The fixed mains installation is installed, inspected and tested periodically by a competent person in accordance with the IEE Wiring Regulations 18th Edition.
- Suitable means for isolating electrical equipment, including the identification of individual circuits, are provided and maintained.
- Work on electrical systems is only carried out by Competent Persons following safe systems.
- Live working is not carried out unless a Permit to Work system is in place and the criteria in the Electricity at Work Regulations are met.
- Safe access is provided for competent persons (both in-house and external) maintaining electrical systems or work equipment.
- An inventory of portable electrical equipment is compiled covering all workplaces and equipment under our control, including employee owned equipment where its use has been authorised.
- Portable electrical equipment is inspected for safety prior to first issue.
- Routine combined inspection and testing is undertaken at intervals recommended by a competent person according to the type of use.
- Employees are instructed in safe systems of work and carry out simple checks of equipment prior to each use for visible defects and damage.
- More detailed formal inspections by a responsible person are undertaken to supplement the visual checks, at frequencies determined by assessment.
- A procedure is in place to report damaged or defective equipment and that such equipment is removed from service immediately by the person discovering the fault.
- Employees are instructed to report damaged or defective equipment or dangerous conditions.
- Contractors using electrical equipment in a workplace under our control provide evidence of its safety prior to commencement of work.
- Privately owned electrical equipment is not used in the workplace without authorisation from management, its safety being confirmed, an entry made on the inventory and it being included in the inspection and testing programme.
The Company complies with the Manual Handling Operations Regulations, 1992. The Company will, so far as is reasonably practicable, avoid the need for any employee to undertake any manual handling operations which involve a risk of their being injured. Where this is not reasonably practicable, The Company will carry out a suitable and sufficient assessment of all such operations and take appropriate steps to reduce the risk of injury to the lowest level that is reasonably practicable. The Company will provide information to our employees on the weight and centre of gravity of the loads they are required to handle and will ensure that all employees who carry out manual handling operations are provided with information on the findings of the assessments and are trained in safe lifting and handling techniques and the use of lifting equipment. The Company will ensure that all employees make full and proper use of any systems of work provided. The Company will review the assessments regularly and, in particular, when there is a significant change in the operations to which they relate or if there is any reason to suspect that they are no longer valid.
The Company will ensure that:
- Where manual handling activities cannot be avoided by elimination, mechanisation or automation, initial manual handling assessments are conducted to identify those areas which require further in-depth assessment.
- In-depth assessments are undertaken for those tasks that pose a significant risk such that they may be eliminated or mechanised.
- Risks are reduced by using safe systems of work for those tasks which cannot be completed without manual handling.
- An action plan is drawn up and a budget set, where necessary, for any new measures that are required.
- Information, practical instruction and training on safe lifting techniques is provided for all persons identified in the assessment process as potentially being at risk.
- Assessments are recorded, maintained and reviewed on a regular basis to ensure compliance with current legislation and best practice.
- Loads delivered to the company are correctly packaged, labelled with the weight, secured in strong containers and provided in such condition as to enable the safe removal, placement, loading, unloading and handling of the load.
- Employees are fit to undertake the work they do.
- Adequate information, instruction and training is provided for the use of any equipment that may be necessary to conduct particular tasks.
- External competent persons are consulted, where necessary, to assist with assessments, developing codes of practice and health surveillance.
- Procedures are in place for ensuring the health and safety of those persons at increased risk from manual handling operations, e.g. new and expectant mothers and those with particular medical conditions.
The Company complies with the Control of Noise at Work Regulations, 2005. The Company will secure the health and safety of all persons, so far as is reasonably practicable, from the hazards of noise in the workplace wherever it is reasonably practicable to do so. The Company will eliminate risks from noise exposure completely and where this is not possible we will reduce risk to the lowest level reasonably practicable. The Company will assess risks due to noise, evaluate them and develop a plan to control them. The findings will be recorded and the assessment reviewed when necessary. The Company will ensure the legal limits on noise exposure are not exceeded. A formal programme of measures, including health surveillance, will be introduced whenever an employee’s exposure to noise is likely to exceed the upper exposure action values. Where practicable the views of employees will be taken into consideration during any investigation of noise problems, any modification of the workplace or the introduction of safety equipment. A review of the policy and arrangements will be made whenever there are changes in work practices, changes in noise exposures or there are new ways of reducing the risks.
The Company will ensure that:
- There is a written and valid noise risk assessment and action plan available.
- Measures are in place to eliminate or control noise risks at source.
- All management are aware of, and comply with their duties in respect of noise.
- Adequate information, instruction and training is provided for all employees.
- All employees and visitors/contractors are provided with suitable hearing protection where needed.
- Noise-control equipment and hearing protection is maintained adequately.
- Recent or imminent changes to work practices, noise exposures, or new ways to reduce risks that would require a review of existing arrangements are identified.
- Competent external advice is sought where necessary.
- Employees co-operate with management and use the noise control equipment provided to protect their hearing including the mandatory use of hearing protection.
- A procedure is in place to permit employees to report defects in safety equipment or arrangements.
- Facilities are in place for employees identified as being at risk to have hearing checks (audiometry) conducted.
- Any measures that can be taken to further reduce noise to as low a level as is reasonably practicable are taken.
The Company complies with the Control of Vibration at Work Regulations 2005. The Company will assess the potential exposure to vibration of our employees and take appropriate action to ensure adequate control measures are in place to prevent ill-health. The Company will ensure the Exposure Limit Value (ELV) is not exceeded. The Company will regularly review and where necessary modify our assessments especially where we have reason to suspect that they are no longer valid or there has been a significant change in the work to which the assessment relates. Wherever possible The Company will use alternative methods of work that eliminate or reduce exposure to vibration. Equipment will be selected with the lowest vibration level or high efficiency equipment which if the latter will result in less exposure time due to high efficiency of the equipment. The Company will ensure that when purchasing new equipment that due consideration is given to the vibration levels and the tasks the equipment will be used for. All equipment will be maintained in good working order to minimise vibration levels. Employees exposed to regular and frequent vibration levels will be given adequate and sufficient information, instruction and training. Where any of our employees are likely to be exposed to vibration levels above the Exposure Action Level (EAL), health surveillance will be carried out.
- All employees likely to be exposed to vibration at work are identified.
- All equipment likely to cause ill-health through vibration is identified.
- Information regarding the vibration levels and risks is obtained from manufacturing and suppliers.
- The tasks that expose employees to vibration are identified and listed.
- The exposure of each employee to vibration is assessed as accurately as possible and the Exposure Limit Value (ELV) will not be exceeded.
- Consultation with employees regarding the vibration levels produced by work equipment and any problems they may have when using it takes place.
- Work activities are grouped into high, medium and low risk categories.
- Where possible equipment is selected with the lowest vibration level or highest efficiency.
- Adequate control measures are implemented to prevent ill-health.
- Employees that are exposed to vibration are given adequate information, instruction and training.
- Where necessary health surveillance is introduced for those employees who are regularly exposed to vibration levels above the Exposure Action Value (EAV).
- Equipment is maintained in good working order in line with manufacturers’ recommendations.
- Control measures are maintained to ensure they remain effective.
- A purchasing policy is in place to ensure that consideration is given to the vibration levels and the tasks the equipment will be used for.
The Company’s primary concern is to achieve and maintain the overall well-being, quality of life and work performance of our employees to minimise the impact of work on their physical and mental health. The Company will therefore ensure that the causes of ill-health which may arise from our activities are, wherever possible identified, understood and either prevented or controlled. Where required our occupational health provision will be delivered through a number of measures ranging from regular health assessments and surveillance, medical referrals and support. Where possible The Company will endeavour to provide suitable and sufficient information to help employees take personal responsibility for maintaining and improving their own health. Where required The Company will make reasonable adjustments for people with disabilities to support them in their employment with the company.
The Company will ensure that:
- Measures are in place to recognise, evaluate and control the exposure of our employees and others to health risks.
- All employees who are identified as being at risk are provided with information, instruction and training, on associated health risks and their control.
- Facilities are in place for employees identified as being at significant risk from physical, chemical, biological or ergonomic risks to be examined.
- Where necessary competent external advice is sought.
- Special measures, such as skin examinations, vaccination and immunisation, blood tests, urine analysis and lung function tests are initiated as required.
- Long term sickness absences are reviewed and that the employees are supported during the period of sickness absence and are rehabilitated back into the workplace.
- Where necessary supplementary information from the employee’s General Practitioner or Hospital Consultant is obtained and in such cases the written permission under the Access to Medical Reports Act is obtained from the employee.
- Workplace exposure monitoring and health surveillance are carried out when required.
The Company will ensure that all gas appliances, installations, pipe work or flues installed at our workplace are maintained in a safe condition to prevent risk of injury to any person and that all work on gas installations and appliances, including maintenance, is undertaken by a company/person approved by the Health and Safety Executive (HSE) e.g. registered with Gas Safe Register™.
- Any work on gas installations and appliances is carried out by a competent person approved by the Health and Safety Executive (HSE) e.g. registered with Gas Safe Register™.
- Gas systems and appliances are identified at the general risk assessment stage and those in charge of areas made aware of their location.
- Regular maintenance is undertaken to ensure that systems and appliances are in a safe condition.
- Employees are instructed on what constitutes an emergency, shown where to turn off the gas supply and who to contact.
- The telephone number for the supplier’s emergency service is clearly legible and unobscured on a notice near the main gas isolation valve.
- Employees are instructed not to use or tamper with, or allow to be used, any gas appliance they suspect might pose a danger, such as fire or explosion arising from gas leakage or carbon monoxide poisoning.
- In-house or unauthorised repairs or modifications are forbidden and procedures for reporting immediately suspected faults to line management are in place.
The Company will identify and assess all our water systems as potential sources of risk from legionella bacteria. Where appropriate The Company will engage a competent contractor to prepare a written scheme for preventing or controlling such risks. The Company will implement, manage and monitor the scheme and keep records of the precautions taken, ensuring that what has been done is effective. A ‘responsible person’ will be appointed for the day to day implementation of this policy and any specific precautions specified in the risk assessment.
In the event of difficulties in implementing the risk control programme, competent water treatment contractors or plumbing specialists will be employed as necessary to resolve the problem. All plumbing alterations will be carried out by trained and competent plumbers in order to ensure compliance with water regulations and byelaws.
The Company will ensure that:
- All the water systems under our control are properly identified with up to date schematic diagrams and descriptions of water supply, storage and distribution systems.
- A written scheme has been prepared for preventing or controlling the risk of legionella.
- Operating instructions are available for water supply, storage and distribution systems.
- Any control measures identified have been implemented, are properly managed and monitored.
- Suitable records of the precautions taken have been kept and are available for inspection.
- Staff who are appointed to carry out the control measures are suitably informed, instructed and trained to a standard which ensures that tasks are carried out in a safe and adequate manner.
- Reasonable enquiries are made to ensure that plumbers, water treatment contractors and consultants are competent to carry out their duties.
The Company complies with the Personal Protective Equipment at Work Regulations (PPE) 1992. The Company will identify and assess all activities our employees may be required to undertake during the course of their employment with us. The Company will only specify personal protective equipment as the last means of defence should we be unable to otherwise eliminate the risk to our employees. The Company will, as far as is reasonably practicable, implement the hierarchy of control measures. Personal protective equipment will only be provided if the risk to our employees cannot be adequately controlled after the hierarchy of control measures has been exhausted. If and when we do provide personal protective equipment, The Company will ensure it is fit for the purpose and environment it is to be used in and that it fits the wearer correctly to give the level of protection the equipment was so designed for. The Company will ensure employees are consulted on the type of personal protective equipment to be used and that they are given adequate and sufficient information, instruction and guidance on the use, storage and maintenance of such equipment. The Company acknowledge our duty to provide personal protective equipment to our employees as may be necessary and that such equipment will be free of charge. Where it is identified that an employee’s well-being may be affected due to exposure to a specific hazard or hazards, a medical questionnaire will be completed. The Company will ensure where necessary that regular health surveillance is provided where the risk of harm to our employees is controlled by the use of personal protective equipment.
The Company will ensure that:
- All activities our employees may be required to undertake during the course of their employment are identified and assessed to determine the need for Personal Protective Equipment (PPE).
- As far as is reasonably practicable, the hierarchy of control measures (i.e. elimination, reduction, substitution, isolation or engineering controls) is followed to control the hazards that have been identified.
- PPE is specified as a last form of defence only when the hierarchy of controls has been exhausted.
- Where PPE is provided, it is fit for the purpose and the environment it is to be used in and it fits the wearer correctly.
- Individuals or groups of people whose well-being may be affected due to exposure to a specific hazard or hazards are identified and a medical questionnaire is completed prior to any person commencing work in such an environment which may present a risk to them.
- Where necessary due to the identification that the risk of harm is controlled by the use of PPE, health surveillance is provided at regular intervals.
- Where PPE is required, it is provided free of charge.
- Employees are consulted on the type of PPE to be used.
- All employees required to wear PPE are given adequate and sufficient information, instruction and guidance on the use and maintenance of such equipment.
- A procedure is in place to allow PPE provided to be maintained in good working order and/or adequate stocks of equipment are available to replace as necessary any damaged or worn equipment.
- Suitable and sufficient facilities are provided to enable employees to store any PPE provided to them whilst not in use.
- Where necessary, suitable and sufficient facilities are provided to permit employees to change from (and store) their normal clothing to specified personal protective clothing.
The Company complies with the Pressure Systems Safety Regulations 2000. The Company recognise that Pressure Systems have the potential to cause significant injury or damage to property in the event of system or component failure resulting in unexpected release of stored energy. The Company further recognise that it is extremely important that the system is correctly installed and used, maintained, and subject to thorough examination and test.
The Company will ensure that pressure systems are installed by, a competent person and in positions that would minimise injury and damage in the event of unexpected releases of stored energy, and that the safe operating limits of pressure systems are established prior to first use and are clearly marked on the system. All operators will be given adequate and suitable instruction on the safe operation of pressure systems and any emergency procedures.
The Company will ensure that a competent person prepares a written scheme of examination for systems above 0.5 bar, including pipe work, where steam or fluid is stored. This will also be done for a compressed air receiver, and the associated pipework, where the product of the pressure in bars multiplied by the internal capacity in litres of the receiver is equal to or greater than 250 bar litres, and other applicable systems.
A competent person will carry out all maintenance, thorough examinations and tests as prescribed in the written scheme of examination.
Any necessary repairs arising from any reports on the condition of the systems or from any fault reporting system will be completed without delay. Any systems that are not subject to a written scheme of examination will be maintained in accordance with the manufacturer’s recommendations. The Company will ensure that all relevant records e.g., manufacturers safety information, written schemes of examination, examination reports etc, are retained for inspection.
- Pressure systems are installed by, a competent person and in positions that would minimise injury and damage in the event of unexpected releases of stored energy.
- The safe operating limits of pressure systems are established prior to first use and that they are clearly marked on the system.
- All operators are given adequate and suitable instruction on the safe operation of pressure systems and any emergency procedures.
- A competent person prepares a written scheme of examination for systems above 0.5 bar, including pipe work, where steam or relevant fluid is stored.
- A competent person carries out all maintenance, thorough examinations and tests as prescribed in the written scheme of examination.
- Any necessary repairs arising from any reports on the condition of the systems or from any fault reporting system are completed without delay.
- Any systems that are not subject to a written scheme of examination are maintained in accordance with the manufacturer’s recommendations.
- All relevant records e.g., manufacturers safety information, written schemes of examination, examination reports etc, are retained for inspection.
From time to time it will be necessary for The Company to employ contractors to carry out work on our premises. The Company will ensure that only those contractors who are deemed competent to undertake such work will be engaged to do so. All contractors will be assessed to ensure that they are able to allocate sufficient resources to ensure that all works are completed safely and will be provided with and agree to comply with our company code of practice. Contractors will only be able to subcontract any part of the works to a third party with the express permission of the company and will ensure that all such sub-contractors are suitably competent. Risk assessments and method statements will be prepared where necessary and the control measures identified will be monitored to ensure that they are being complied with. Certain high risk tasks will be controlled by the use of a permit to work system administered by the company. All contractor employees will be provided with induction training on first arrival at our site and will be adequately supervised throughout the duration of the contract. First aid and accident investigation arrangements will be made with the contractor. Non-compliance with agreed standards will result in suspension of the work and may result in removal from the approved contractor list. Continuous improvement in the management of contractors on our site will be achieved by reviewing the performance of each contractor at the end of the job and ensuring that poor practice is eliminated and good practice repeated.
- All contractors and sub-contractors are competent to carry out the work they have been appointed to do.
- All contractors and sub-contractors are provided with an up to date copy of the company code of practice and have completed and returned the contractor certificate contained in the rear of the code of practice prior to work commencing on site.
- No contractor appoints a sub-contractor without express authorisation.
- Assessments of the risks both created by the work carried out by the contractor and by our activities on site are carried out and agreed prior to work commencing.
- Where required method statements based on the control measures identified by the risk assessment are in place prior to work commencing.
- The Permit to Work (Contractors) has been completed.
- A Permit to Work system is in place to control the risks from high risk activities such as roof work, live electrical work, confined space entry, hot work and work at height etc.
- Arrangements are in place to ensure that all contractors and sub-contractors have received adequate health and safety induction training and are properly supervised when on site.
- The activities of all contractors when on site are effectively monitored to ensure they are complying with the risk assessments and method statements provided.
- Procedures are in place to suspend the activities of contractors if unsafe working practices are observed.
- Arrangements are in place for the provision of first aid for all contractors when on site.
- Arrangements are in place for the recording, investigation and, where necessary, reporting of accidents to contractors on site.
- Contractor review meetings are held at the end of the work to ensure that good performance is repeated and poor performance is improved.
The Company complies with the Provision and Use of Work Equipment Regulations (PUWER) 1998 and Lifting Operations and Lifting Equipment Regulations (LOLER) 1998. The Company will ensure that all work equipment is suitable for the purpose for which it is to be used and is maintained in good working order and where necessary an up to date maintenance log is available. The Company will ensure that all work equipment is installed correctly and is inspected at suitable intervals to ensure it remains safe and that appropriate records of inspection are maintained. Where the use of work equipment is likely to involve a specific risk to health and safety The Company will ensure that the equipment is only used, repaired, modified maintained and serviced by authorised competent persons. Appropriate health and safety information, instruction and training will be provided for all employees who either use or manage the use of work equipment. The Company will ensure that all work equipment provided for use after 31st December 1992 complies with the appropriate EU directives. Access to dangerous parts of machinery will be effectively prevented by the provision of suitable guards or protective devices that are of good construction, sound material, adequate strength and effectively maintained. The Company will take all necessary measures to prevent, or where this is not possible, adequately control exposure to specified hazards associated with the use of work equipment and to prevent contact with surfaces that are at either very high or very low temperatures. The Company will ensure that all work equipment is provided with suitable controls and control systems for starting, stopping and changing operating conditions, including those for use in an emergency situation. Where appropriate all work equipment will be provided with suitable means to isolate it from its sources of energy. All work equipment will be stable, adequately lit, clearly marked for reasons of health and safety and incorporate appropriate warnings or warning devices. Maintenance of work equipment will only be carried out where suitable measures have been taken to effectively control the risks.
The Company will ensure that:
- All work equipment is suitable for the purpose for which it is to be used and is maintained in good working order and where necessary an up to date maintenance log is available.
- All work equipment is installed correctly and is inspected at suitable intervals to ensure it remains safe and that appropriate records of inspection are maintained.
- Where the use of work equipment is likely to involve a specific risk to health and safety, the equipment is only used, repaired, modified maintained and serviced by authorised competent persons.
- Appropriate health and safety information, instruction and training are provided for all employees who either use or manage the use of work equipment.
- All work equipment provided for use after 31/12/1992 complies with the appropriate EU directives.
- Access to dangerous parts of machinery is effectively prevented by the provision of suitable guards or protective devices that are of good construction, sound material, adequate strength and effectively maintained.
- All necessary measures are taken to prevent, or where this is not possible, adequately control exposure to specified hazards associated with the use of work equipment and to prevent contact with surfaces that are at either very high or very low temperatures.
- All work equipment is provided with suitable controls and control systems for starting, stopping and changing operating conditions, including those for use in an emergency situation.
- Where appropriate all work equipment is provided with suitable means to isolate it from its sources of energy.
- All work equipment is stable, adequately lit, clearly marked for reasons of health and safety and incorporates appropriate warnings or warning devices.
- Maintenance of work equipment is only to be carried out where suitable measures have been taken to effectively control the risks.
The company aims to foster good working relationships and encourages a sense of humour to enhance morale amongst all those working for the company but most importantly to take care of their own health and safety and that of others. The company will identify all situations which may expose our employees to violence or challenging behaviour and also identify those employees who may be at greater risk of such circumstances occurring or developing. Any form of bullying, verbal or physical, will not be tolerated in any form and the company will take appropriate measures necessary for its eradication. Measures are in place to prevent, so far as is reasonably practicable, any physical or mental ill treatment by or to Company staff, or person’s visiting/working on our premises. The company will implement procedures to ensure the safety of employees who are required to work alone or unsupervised for significant periods of time. Training, information and instruction will be given to all employees to ensure they fully understand the arrangements and procedures in place to protect them. Action will be taken immediately should a report of violence or challenging behaviour be reported. These arrangements and procedures will be maintained to ensure adequacy and suitability and will be amended or developed as necessary to ensure the wellbeing of Company employees. If anyone feels they are being subjected to any such treatment they should contact any Manager with whom they can relate and feel comfortable. Where possible, all such complaints will remain in the strictest of confidence save for any investigation to ascertain the allegations and undertake the appropriate action.
- All persons who may be at risk from violence or challenging behaviour are identified and receive appropriate training to deal with such situations.
- All situations which may expose our employees to violence at work are assessed and appropriate measures to protect those employees are implemented.
- Action on reports of violence at work is taken immediately.
- Where appropriate, support/counselling is offered to any employee who is subjected to violence at work.
- Procedures are in place to deal with emergency situations.
- A formal system for reporting incidents is initiated and maintained.
- All employees are aware of the procedure for reporting violent or potentially violent incidents.
Our personnel are our most valuable asset and where pressures at work could cause high and long-lasting levels of stress the risk will be assessed and appropriate measures taken to control, reduce or eliminate the causes. Tackling work-related stress at source requires a partnership approach with all employees and their representatives based on openness, honesty and trust. Systems will be in place locally to encourage managers to support their staff and colleagues. The Company recognise that non‑work problems can make it difficult for people to cope with the pressures of work. Employees are encouraged to discuss any matters that may affect their work with their manager or senior staff with whom they feel comfortable. If we are aware that someone is particularly vulnerable because of their circumstances we may be able to find ways to relieve the pressures at work so that they do not become excessive.
The Company will ensure that:
- The risks from stress are effectively controlled by the identification and assessment of all potential work-related stressors.
- Effective communication takes place between management and employees particularly where there are organisational and/or procedural changes.
- Training and guidance is provided to all managers and employees in good management practice.
- Employees are adequately trained, understand their roles and responsibilities and have sufficient information for the tasks they are to undertake.
- Encourage employees to use their skills and initiative and where possible to develop new skills.
- Employees are given adequate and achievable demands in relation to agreed hours of work.
- Employees are consulted on work patterns, the work environment and on all proposed action relating to the prevention of work related stress.
- Employees affected by stress are treated with understanding and confidentiality and are told what will happen with any information collected.
- Individuals who have been absent with stress are supported and consulted on a planned return to work.
- The source(s) of stress are addressed as far as is reasonably practicable and the effectiveness of measures to reduce stress is monitored.
- Positive behaviours to avoid conflict and ensure fairness are promoted.
The Company complies with the Work at Heights Regulations 2005. The Company will, so far as is reasonably practicable, avoid the need to work at heights by the effective planning of works. Where this is not reasonably practicable we will carry out suitable and sufficient assessments of all such tasks and take appropriate steps to reduce the risk of injury. All works at height will be properly planned and appropriately supervised. The most suitable methods of work will be selected along with the most suitable work equipment. The Company will ensure that all employees are competent to undertake their duties and are provided with appropriate instruction, information and training. The Company will ensure that all equipment provided for working at height is properly maintained.
The Company will ensure that:
- Where possible the need to work at height is eliminated.
- Where work at height cannot be eliminated a risk assessment is conducted to identify suitable control measures to prevent any person from falling a distance likely to cause personal injury.
- The risk assessment takes account of the distance and consequences of a fall, and the duration and frequency of the task.
- Where work equipment is necessary to ensure safe working at height, the equipment is suitable for the task at hand, taking into account the risk of use, installation and removal of such equipment.
- If ladders or step ladders are specified as a control measure, the assessment justifies their use, i.e. that the risk is low, the task is of short duration (15-30 minutes) or the working space/conditions dictate.
- Levels of competence required for working at height activities are identified and any training needs are met.
- Where identified in the risk assessment, a rescue plan is in place before work at height commences. This plan will be reviewed throughout the lifetime of the project and updated if there are any substantial changes to the work being carried out. The plan will take account of possible risks to the rescuers.
- Where the activity affects or may affect others in the vicinity we will inform and discuss with these people how we plan to carry out the work.
- The risk assessment and planning arrangements take into account the effects that the weather can have on outdoor work at height.
- The risks posed by fragile surfaces (i.e. surfaces where there is a risk of a person or object falling through, these surfaces may be either close to or part of the structure on which work is to be done and will include vertical or inclined surfaces) are managed.
- Permanent fencing, guards or other permanent measures to prevent falls are put in place for work requiring regular access, including where there is a fragile surface.
- Steps are taken to ensure that falling material or work equipment is prevented. Loads and equipment are stored correctly so they do not collapse or fall at any time and cause injury.
- Equipment for work at height is regularly inspected to ensure that it is safe to use. The equipment is marked to ensure that it is obvious when the next inspection is due.
- Pre-use checks are made before work equipment for work at height is used.
- Note: The purpose of the inspection is to identify whether the equipment is fit for purpose and can be used safely and that any deterioration is detected and remedied before it results in unacceptable risks.
- The provision of supervision is proportionate to the findings of the risk assessment and the experience and capability of the people involved in the work.
The Company complies with the Control of Asbestos at Work Regulations 2012. The Company will prevent the exposure of their employees to asbestos, or where this is not practicable, to reduce the exposure to the lowest possible level. The Company recognises that it has a duty to manage the risk from asbestos in those premises and also to cooperate with other parties.
The Company will ensure that:
- Where required, a suitable asbestos survey will be carried out by a specialist contractor and the subsequent report made available.
- In the unlikely event that an area suspected of containing asbestos is found during any work activity, all works in the area will cease immediately to avoid any risk of exposure.
- Work will be suspended in that area until the substance has been identified and, if appropriate, made safe/removed by specialist contractors.
- No works will be carried out that may disturb suspect substances without a suitable asbestos survey.
- Signage will be put in place to identify areas where asbestos is present.
- Regular monitoring will take place where asbestos has been identified and suitable actions put in place should there be any change.
- Contractors are made aware of identified asbestos and its location on the premises prior to any work being carried out.
- Only licensed specialist contractors will be used to remove any asbestos containing materials.
The Company acknowledges that its employees may work on unfamiliar premises whilst carrying out their jobs. The Company will ensure that the working environment in respect of lighting, heating, ventilation, eating and drinking facilities, hygiene/toilet facilities and general cleanliness meet the health, safety and welfare needs of all its employees. These will be assessed on a job by job basis. The Company will ensure that employees are competent to carry out their tasks through training reviews and assessments.
The Company will ensure that:
- Sites possess the minimum standards of welfare through consultation with clients.
- Employees will liaise with principle contractors, site managers, or whoever has control of health & safety on site.
- Employees will co-operate fully with other operatives on site.
- Employees follow site rules and are suitable inducted, if required.
- Employees know what to do and who to report to in the event of an emergency on site.
- Risk assessments are available to employees relevant to the site they are working on.
- Method statements are supplied as required.